Terms & Conditions

These terms apply to the consulting and custom software development services of Datexx e.U., Agerstrasse 20, A-4861 Schörfling am Attersee, Austria. Our standalone software products (e.g. Line of Arguments) are governed by the product-specific terms of use and billing — including any refund policies — published on the respective product sites.

1. Scope of contract and validity

1.1. All orders and agreements are legally binding only if signed by the Contractor in writing with company signature, and are binding only to the extent stated in the order confirmation. The Purchaser's terms of purchase are excluded for this transaction and the entire business relationship. Offers are generally subject to change without notice.

2. Performance and testing

2.1. The subject of an order may be: development of organizational concepts, global and detailed analyses, creation of individual programs, delivery of library (standard) programs, acquisition of usage rights for software products, assistance during commissioning, telephone consultation, program maintenance, and other services.

2.2. Individual organizational concepts and programs are developed according to the type and scope of the binding information, documents and resources provided in full by the Client.

2.3. The basis for creating individual programs is the written service specification. Changes may lead to separate deadline and price agreements.

3. Prices, taxes and fees

3.1. All prices are in Euro excluding VAT. They apply only to the present order.

3.2. For standard programs, the list prices valid on the day of delivery apply. All other services are charged at the rates valid on the day of provision.

4. Delivery date

4.1. The Contractor strives to meet the agreed completion dates as accurately as possible.

4.2. Delivery dates can only be met if the Client provides all necessary work and documents on time.

5. Payment

5.1. Invoices are payable within 14 days from receipt without deductions.

5.2. For orders comprising several units, the Contractor is entitled to invoice after delivery of each unit.

6. Copyright and use

6.1. All rights remain with the Contractor. The Client receives the right to use the software after payment of the agreed compensation.

6.2. Copies for archive and data backup purposes are permitted provided there are no explicit prohibitions.

7. Right of withdrawal

7.1. The Client may withdraw from the contract by registered letter if agreed delivery times are exceeded due to the Contractor's sole gross fault.

7.2. Force majeure, labor disputes, natural disasters, and transport blockades release the Contractor from delivery obligations.

8. Warranty and maintenance

8.1. The Contractor warrants that the software will fulfill the functions described in the documentation.

8.2. Warranty claims expire after six months from delivery.

9. Liability

9.1. The Contractor is liable for damages only in cases of gross negligence.

9.2. Liability for indirect damages is expressly excluded.

10. Loyalty

10.1. The contracting parties commit to mutual loyalty and will not solicit or employ each other's employees during and for 12 months after the contract period.

11. Data protection and confidentiality

11.1. The Contractor obliges employees to comply with data protection regulations. Details can be found in our Privacy Policy.

12. Miscellaneous

12.1. Should individual provisions be or become invalid, this shall not affect the remaining content.

13. Final provisions

13.1. Austrian law applies exclusively. Place of performance is A-4861 Schörfling am Attersee.

13.2. For consumers, these provisions apply only insofar as they do not conflict with mandatory consumer protection laws.